ASI has more than 39 years’ experience assisting creditors with recovering value from accounts receivable. We understand the importance of protecting the value of our clients’ brand. We are an extension of our clients’ business that can be confidently trusted to provide award-winning, compliant collection account servicing.
We maintain a high level of standards and practices. We ensure all of our team members are sufficiently trained on applicable laws, rules and regulations. We go above and beyond legal requirements and have created our own ASI Code of Ethics to expand upon these requirements, holding our team to the highest expectations.
Our team of highly trained professionals listens carefully and educates consumers about their available options for account resolution. We treat consumers with respect and dignity, balancing sensitivity with a recovery approach that yields results for both our clients and their consumers.
ASI customizes the experience for each of our clients based on their individual needs, and to seamlessly integrate into existing systems and processes to become an extension of your business. With 39 years’ experience in the recovery of various forms of debt we have the people, processes and technology for the successful and compliant recovery of assets for our clients.
ASI understands the importance of our behaviors and the effects they have on your business and brand. We consistently maintain the highest level of service for our clients, going beyond what is required and holding ourselves to a higher standard of performance and compliance. We understand the legal requirements of a collection agency and add common sense and moral values.
We understand the value of our clients’ brand names and work hard to protect their reputations. Our new hire and recurring training programs are centered around FDCPA and other applicable laws and regulations. ASI has a dedicated compliance team backed by cutting edge technology solutions to monitor and review consumer feedback to quick resolve any issues.
Our team has carefully designed the building to exceed security standards and continues to evaluate and improve the infrastructure of the building. Datacenter access is restricted and the systems and facility include a variety of countermeasures to prevent digital